Read our terms and conditions.
This website app.swiftport.co.in site is referred as the "Company" or "we" or "us" or "our", owned by Ritsu Technology, having its registered office at Plot No 414 Sector-68 IMT Faridabad Haryana 121004
These Terms and Conditions are applicable to users of the Company's website app.swiftport.co.in site (hereinafter referred to as "Website"). The user of the Website (henceforth referred as the "User" or "You" or "Your") includes merchants, clients and service recipients of the Company (natural or legal person) registered with the Website and all of their employees and authorised users ("Merchant") and/or unregistered guest users, end-customers.
These are standard terms and conditions in form of electronic record in terms of Information Technology Act, 2000 ... By using the services and tools provided on the Website, it is deemed that You have read and accepted the terms and conditions contained herein.
The Company provides various services to the Merchants and Users ("Services") through the Website... All rights including copyright, in this Website are owned by the Company.
WhatsApp Notifications: Users will receive push notifications for tracking updates. A charge of ₹1.52 per notification (exclusive of GST) will be applicable. This service is mandatory and cannot be disabled.
Use of the Website is available only to persons who can enter into a legally binding contract under Indian Contract Act, 1872. Minors and persons "incompetent to contract" are not eligible.
You are responsible for maintaining the confidentiality of your User ID and Password. The Company reserves rights to suspend/terminate accounts with false or incomplete details.
You must not upload or share prohibited content including: harmful, obscene, defamatory, infringing, illegal, or offensive material.
All content on this Website is owned or licensed by the Company. Unauthorized copying, distribution, or commercial use is strictly prohibited.
The Company does not warrant results, product quality, or error-free services. You agree that the Company is not liable for any direct/indirect damages from service use.
Linked sites are not under the Company’s control. Use of third-party sites is at your own risk.
Payments must be made in INR. The Company is not responsible for transaction failures, lack of authorization, or declined transactions.
The Company may cancel orders under certain conditions, with timely communication.
Merchants must enter correct details (weights, dimensions, etc.). The Company is not liable for discrepancies due to wrong entries.
Violations may lead to suspension, termination, or legal actions.
You agree to indemnify and hold harmless the Company from claims arising from your breach of these Terms.
The Company is not liable for damages resulting from use, unauthorized access, hacking, or data loss.
The Company is not liable for non-performance due to causes beyond its control (natural disasters, war, government action, etc.).
The Grievance Officer
Address: E49, 5, Okhla Phase II, Pocket D, Okhla Phase II, Okhla, New Delhi, Delhi 110020
Email: alliance@swiftport.co.in